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Bridlington.

Swiss-Serv

Customers Feedback

Surnames and Addresses removed for privacy

A sample of our customers feedback

From: Alan
Sent: 05 December 2009 11:21
To: reeves@swiss-serv.co.uk
Subject: Repair ref

Hi Terry,

Just a quick email to say thank you for doing my watch battery and pressure test. I am very impressed with the fast turn around and happy with the price. Also nice to see a test report as proof of the pressure test. I haven't had that from anyone else in the past. I will recommend you to all my friends.

Thanks again

Alan Moore

From: Waqaas
Sent: 02 December 2009 15:20
To: 'Terry Reeves'
Subject: RE: Repair Despatched

Hi Terry,

Thanks again for an immaculate repair very fast and efficient you received the watch on Friday and repaired it on the same day! that is what you call a service. I would highly recommend you to my friends and family, I wish I could show any potential customer you have in the future, the restoration work you did to my watch when it first went to you for a repair, excellent job well done.

Regards

Waqaas

Computacenter (UK) Ltd

Services & Solutions

Sent: 19 November 2009 20:43
To: 'Terry Reeves'
Subject: Letter of Thanks

Hi Terry,

I just wanted to say many thanks for the fast response and great service on the Swiss Military and TAG watches.

Initially I didn’t know where to go and who to trust to carry out the work properly. You come highly recommended and obviously for good reason.

Thanks so much,

Mr T Ingle

From: Mark (M.) Sent: 29 September 2009 16:35
To: Terry Reeves
Subject: RE: Payment Received

Hi Terry

Thanks for your excellent service.( I obviously got poor quality battery change from the Tag service centre in Manchester last time.)

I will recommend you to my friends who have Tags.

Kind Regards

Mark

Date: 16 Sep 2008
From:Chris
Subject: Just a big thank you
To: terry@swiss-serv.co.uk

Terry

Just a big thank you for the work you carried out on my watch.
Over the years I have used a company recommended by tag but this is the first time I have actually used somebody different.
The difference is unbelievable the last company just did the cell and pressure test where you have actually cleaned and repaired the strap and watch and also tightened the bezel
Thank you and I will definitely use you and recommend you to friends .

Chris
Appliance World

Date: 28 Feb 2008
From:Eirian
Subject: Lds Rolex
To: terry@swiss-serv.co.uk

Dear Terry Reeves,
Thank you very much for the work done on my Rolex. Also, for the efficient and friendly manner you run your business. If only everything else in life ran as smoothly!
Best Wishes

Eirian

From: Paul
To: Terry@swiss-serv.co.uk
Sent: Thur, 05 Jul 2007 21:00:19 +0100
Subject: Re: Rolex Submariner

Dear Terry - I wanted to say how pleased I am with the excellent work you carried out - the watch is going like clockwork(!) - many thanks and kind regards - Paul

----Original Message-----
From: Terry
Sent: 02/11/2007 11:07
To: reeves@swiss-serv.co.uk
Subject: RE:Thank you.

Hi Terry, Just received my watch. It looks terrific, just like new, which is pretty good considering it is around 12 years old! Thank for doing a great job. Best Regards Terry

----- Original Message -----
From: David
To: Terry@swiss-serv.co.uk
Sent: Thur, 05 Jul 2007 21:00:19 +0100
Subject:RE: Rolex

Many many thanks for the usual excellent service, at a very competative price. The rolex watch was returned on time, and I am deloghted with the quality of the work. I would not hesitate to recommend you to anyone who is considering giving their Rolex watch a full service.

regards

David

---- Original Message -----
From: Michael
To: reeves@swiss-serv.co.uk
Sent: June, 14, 2007 10:02
Subject: RE: Watch repair

Watch received ,thank you very much indeed for your exceedingly prompt service and attention to keeping me well informed of the progress of postage

I am completely satisfied with what you have done and will not hesitate to recommend your service to friends Michael

----- Original Message -----
From: David
To: watchmaker@reevesrepairs.co.uk
Sent: Tuesday, February 21, 2007 12:43
Subject:RE: Rolex Oyster

Dear Terrry, My watch arrived safely this morning looking like new. Many thanks for your quick and efficient service. Incidentally, you might like to know that I selected you on the basis of your website, which is extremely well set out and I could see a lot of thought had gone into its preparation. It indicated a meticulous approach and I thought you would handle your work in the same way. Many thanks also for taking the time to speak with on the phone yesterday. Kind regards, David

----- Original Message -----
From: Ian
To: admin@swiss-serv.co.uk
Sent: Wednesday, March 01, 2006 10:03
Subject:RE: YatchMaster

Dear Terry,

Many thanks for a swift service on the replecement glass for my rolex (sent
to you friday received back wednesday morning).

I will certainly recomend your business and will use you again for repairs
and services.

Thank you.
Ian

-----Original Message-----
From: John.
Sent: 12.01.2006 23:32
To: reeves@swiss-serv.co.uk
Subject: RE Rolex

hello!

Recieved watch back on Tuesday - thanks so much. Great service and
quick turnaround. People no longer laugh at me and I am able to go out again - no more russian submariners 'water resistant' watch.

Wonder if their submarines are also only 'water resistant'?

regards

john

Date: Thu, 23 Feb 2006 14:44:57 +0400
From: David
Reply-To:
Subject: Blue Rolex
To: terry@swiss-serv.co.uk

Once again thanks for your very efficient and friendly assistance. My friend in Darlington, from whom you recieved the watch in the post, is an avid Rolex nut, he and his wife have five between them (all bought new at retailers) and he is really impressd and I'm sure you will recieve business from him in the future for servicing etc.

By the way, I have not seen the gold bracelet yet, however my friend, above, tells me that a magnificent job has been done on it, again he is full of praise.

Cheers

David

----- Original Message -----
From: Sue
To: admin@swiss-serv.co.uk
Sent: Friday, November 04, 2005 10:27
Subject: RE Ladies Rolex Datejust

Thank you so much for the prompt return of my watch. It is working wonderfully. I shall certainly use your services again.

Thanks again
Sue

-----Original Message-----
From: Bruce
Sent: 19.10.2005 08:35
To: admin@swiss-serv.co.uk
Subject:RE: Re Cerruti watch repair

Terry,

Watch received safely. Many thanks. First Class repair. Will have no
hesitation in using your services again, or recommending you to others.

Once again, many thanks.

Bruce

-----Original Message-----
From: Adam.
Sent: 16.09.2005 09:27
To: admin@swiss-serv.co.uk
Subject: Rolex GMT

Terry,

I just wanted to pass on my thanks for the excellent work

in servicing the GMT. It was a pleasure to do business and I have no

hesitation in recommending you.

Thanks again

Adam

-----Original Message-----
From: Graham.
Sent: 15.09.2005 10:02
To: admin@swiss-serv.co.uk
Subject: GMT Master

Dear Terry

Received my watch this morning with many thanks. It looks like a new
watch! Did you change the glass as I had a chip out and I can't see
it now?

Again many thanks for your excellent service.
Yours sincerely

Graham.

-----Original Message-----
From: Glen.
Sent: 09.09.2005 21:01
To: admin@swiss-serv.co.uk
Subject: Rolex repair

Terry,

Thanks,
watch arrived today. Looking good and working fine.

Glen

-----Original Message-----
From: Nat.
Sent: 02 June 2005 20:41
To: reeves@freezone.co.uk
Subject: watch repair

Just to confirm that my watch arrived safely and is working perfectly ! I am so pleased.

Many thanks.

Nat.

-----Original Message-----
From: Frank
Sent: 24 May 2005 10:26
To: terry@swiss-serv.co.uk
Subject: Many thanks

Hello Terry
Just to let you know that I recieved my watch back this morning.I am
delighted with it and also would like to compliment you on your first class
service.I would have no hesitation in
recommending you.Once again Many thanks.
Kind regards
Frank

-----Original Message-----
From: Phil
Sent: 24 May 2005 08:33
To: reeves@freezone.co.uk
Subject: Tudor Rolex Repair - Feedback

Many thanks for quick return of same.

Excellent job all round I shall recommend you to others.

Phil

-----Original Message-----
From: mandy
Sent: 20 May 2005 21:41
To: reeves@swiss-serv.co.uk
Subject: RE: Vicence watch repair

Dear Terry

I received my watch on Tuesday as you said . I am very pleased with the repairs and your very helpful manner I will certainly recommend you to my friends for their watch repairs
Thankyou

Kind Regards
Mandy

-----Original Message-----
From: Terri
Sent: 16 May 2005 18:52
To: reeves@swiss-serv.co.uk
Subject: Re: Maurice LaCroix Watch Repair

I received my watch and want to thank you for the impressive, fast,
informative and efficient service.

Regards
Terri

-----Original Message-----
From: Michael
Sent: 22 April 2005 12:11
To: terry@swiss-serv.co.uk
Subject: Gents Lotus Thanks

Terry, Good Day, Just got my watch back in the post today. Many Thanks for a first class service at, I have to say, a value for money cost. I shall make sure anyone I know who needs a good watch serviced at a sensible price hears about you.
Regards, Mike.

-----Original Message-----
From: David
Sent: 17 April 2005 21:43
To: reeves@swiss-serv.co.uk
Subject: RE: tag WATCH REPAIR

Thanks for the TAG, Judi is very pleased. I have a Breitling Cronomat Longitude that I think needs a service as it is only lasting about 24 hours when off my wrist. Would you be able to give me an estimate for carrying out a service of that. Many thanks

David

Letter: Received 6th April 2005
Todmorden.
Subject: Gents Rolex Datejust.

Dear Sir,

...........Thank you for the service on the Rolex it is keeping better time now than when Rolex serviced it.

Yours faithfully
Les

-----Original Message-----
From: Tony.
Sent: 22 March 2005 10:39
To: reeves@swiss-serv.co.uk
Subject: RE: Repair to Bracelet re Ladies Maurice Lacroix Watch

Hi Terry,
Many many thanks for your super service for a minor issue - much appreciated and unusual these days!
Regards

Tony

-----Original Message-----
From: Andy
Sent: 26 February 2005 10:19
To: terry@swiss-serv.co.uk
Subject: RE: TAG Repair

Hi Terry,
Just a brief Email to let you know that I have received my watch back this morning. Everything looks fine, and what great service – Watch posted Wednesday, Serviced and new Glass etc, received back Saturday morning – Fantastic.
Best regards,

Andy

-----Original Message-----
From: Tom
Sent: 16 February 2005 20:34
Subject: Adidas watch problems

Hi,
Approximately 18 months ago I sent my Adidas watch to you to be repaired after extensive water damage, and have been extremely pleased with it since the work was carried out.
However, the battery has now run down and I am having problems finding a jeweller who is able to remove the back of the watch case as it has been done up so tight.
Should I not be able to find a jeweller who can remove the back of the watch case, how much would it cost to send the watch to you to have the battery replaced?
Thanks very much,
Tom

Letter: Received 24 August 2004
Los Balcones
Subject: Gents 9ct Trebex

Dear Mr. Reeves,

I have just returned home from our summer tour around our family and I have to tell you I was thrilled and delighted with the wonderful work you did on my Grandfathers watch.

My Father was with me and he is 81 years old. It was a surprise to him when he saw the watch. He recognized it instantly and was moved to tears on seeing it working after all these years. This is a memorable moment indeed!

Again many thanks, Best wishes
Bruce