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“ Good morning Terry, I can’t tell you how pleased I am with the what you did with my watch. I have had it for over 50 years with the last 25 years it not keeping good time. Despite my always using an official Rolex service centre to maintain it, it has never kept good time – until you took it under your wing. I check it several times a day against the clock on my mobile and it is keeping the best time since I can remember. Charles Hutchinson. 20 June 2021 ”

Charles Hutchinson 20 June 2021

“ Vintage Rolex Submariner Date. Terry thank you very much for the repair & service of my watch. I have just received it back & can see the quality of the work you've carried out is of the highest standard, which matches your impeccable level of customer service. I will continue to have you look after my watches & recommend you to my friends. Thank you again. David McAskill 10/07/2020. ”

David McAskill

“ Gents Longines Conquest Automatic. "Great news on the watch being returned so soon and superb service". John Robinson 15/05/2020 ”

Robinson John

“ Gents Rolex Ranger and Ladies Oris Automatic. Hi Terry, Watches received. Lovely work. They look great. Thanks again.Colin Macey. 13/05/2020. ”

Macey Colin

“ Swiss-Serv are open for business during the Covid-19 pandemic. 9.30am - 5pm. posting times may suffer some small delay. Above all Keep Safe. Life is not a practice run. ”

Covid-19 Update

“ Thanks for the professional,friendly and efficient service today. Very rare these days. I will be recommending your services to family and friends Best regards Phil 25.02.2017 ”

Philip Roberts

“ Gents Omega Seamaster Automatic. Dear Terry, May I take this time in thanking you in conducting a very professional service. From the moment you received the watch until the moment i could expect to received the watch back i was kept well informed of progress throughout, this kind of customer service is of a very high standard of which i was very grateful. I would like to say that i would not hesitate to recommend you to my friends and family and would without doubt use your service again, it was a pleasure doing business with yourself. Thanks once again 14th. January 2016. ”

Ken Duffy

“ Ladies TAG 2000 Classic. As others have commented, very quick turnaround compared to high street or manufacturer and looks like a new watch. Diagnostics, printouts and old parts returned give confidence that any faults have been found and remedied. Excellent service - many thanks.John Blenkiron 13 May 2015 ”

John Blenkiron

“ Rolex Explorer 2. Hi Terry Just wanted to thank you for the great service you've carried out on my watch and managing to polish the bracelet to the extent I couldn't believe it was the same one! I think along with David Hockney you must be one of Bridlington’s most talented! And when I compare it with what I was offered sending it to Rolex for £430, with a minimum of 2 months turn around I think what you’re offering is great value for money, and worthy of the praise in the forum which led me too you. Best regards, 16.03.2015 ”

Mike Darfield

“ Ladies Tag Heuer Link (Pink). Hi Terry, I have just collected my wifes watch from the post office (I was out when it was delivered yesterday). Thank you very much for your excellent and very fast service. The process could not have been any easier or quicker. The repair seems fine and the re-polished bezel looks like new. Any future work on our watches will without doubt be coming your way. Many Thanks Lee Ringrose. 04.03.2015 ”

Lee Ringrose

“ Gents TAG Heuer Midsize 2000 Automatic watch. Hello Terry I would like to thank you for the excellent repair and service that you carried out a few weeks ago on my TAG 2000 mechanical watch. It feels like a new watch again and the time-keeping is excellent. Thank you also for being so prompt. I sent my TAG to you after the excellent job that you did when you serviced my wife's Rolex, so that's two jobs we are very pleased with! I will certainly be happy to recommend you to friends and neighbours. Kind Regards Joseph Magrin 28/3/2014 ”

Joe Magrin

“ Ladies Rolex Datejust wrist watch. Hi Terry I just received my watch back yesterday (via my in-laws who have come to visit). Just wanted to say a huge thank you - it is truly back to its former glory. Your service was easy to use and your payment system is simple and effective. You did a great job and I am very happy Thanks again ”

Kirsti Pickering 31.01 2014

“ Hi Terry, To confirm, received Rolex Perpetual watch and my wife is delighted, thank you so much. This is the second service you have carried out on our watches and both experiences have been great, value for money and fast turnaround. Our previous experiences via Goldsmiths have been expensive and lengthy. I had previously had several repairs and servicing carried out on my Rolex 1980 Daytona via Goldsmiths (purchased from them new) and the repairs were expensive but more disappointing, the shortest turnaround being 3 months. About 4 years ago Goldsmiths arranged the service to my wife’s watch (also purchased from them new), this cost 280 and took five months before the watch was returned. You serviced my Rolex GMT II early last year and it has been running and keeping perfect time ever since and we anticipate the ladies Rolex to be the same. Our first port of call for all servicing and repairs will be you and we will recommend your services to all. Again, many thanks for your great service. Best regards, ”

David Smart 27.01.2014

“ Good morning terry. You serviced my omega sea master GMT just before Christmas. I have since been away at sea for two weeks. I set the watch when I joined the ship and have just checked it again. I was amazed to see the watch has only lost five seconds in two weeks. The watch has never performed as well as that , even when new. Thank you ”

Steve Cockerill 11.01.2014

“ Afternoon Terry, Just a quick email to say I've now received the watch and all is in order. I'm delighted to have my watch working again, opposed to it being an expensive paper weight. The service received from yourself has been first class from the initial phone call, to receiving the watch back so quickly. I'll have no hesitation in recommending your company to friends/family or using yourself again in the future for servicing and repairs. Best regards, ”

Laurence Appelton 25.10.2013

“ Dear Terry I write to confirm that my watch has returned this morning. We have made use of your services at least four times so far, and have always been impressed by what we get! Fast & effective - what more can we ask! Many thanks ”

Janet Saxon 14.09.2013

“ Just got the watch back, thanks. I see you also changed the watch strap pins - great service, will definitely be using you again. Best regards, ”

Ian Montandon 25.10.2013



“ Terry thank you for your excellent service as usual. I thought my Heuer had reached the end of its life but you brought it back again, I hope for many more years. ”

Paul May

“ Thank you so much for your very prompt service. It is very much appreciated - it would have been away much longer had I sent it back to Omega at twice the price!! ”

Jacquie MacNeill

“ Thanks once again for a fast efficient service. I received my Tag by recorded mail this morning. This is the third time I have used Swiss serv and will continue to do so. ”

Mark Browning

“ I have received my watch back safe and sound, I must comment on the first class appearance of the watch it is as if it is brand new, I felt that I must compliment you on a first class job, and I cannot thank you enough. ”

Terry Parfitt

“ I received my Longines watch today ( Sat 2 March) at lunch time. Once again the service has been first class and the watch looks like new again. ”

Duncan David Rutherford

“ The watch is working very well and keeping good time. Thank you for a great service and good communication throughout the process. ”

Edwin Ackling

“ Received the watch on Friday, I missed the Thursday mail delivery! The watch is great, thank you again for your trusted advice and excellent service. ”

Mark Hindley

“ I have just received my watch from you, thank you so much for your fast and efficient service. ”

Sarah Emms

“ Thank you for such a quick and fantastic service. Watch arrived early this morning and has made my father really happy as he did not think it could be repaired. (Sentimental value). ”


“ Thank you for the work done to the watch - it arrived safely yesterday and looks good. You did an excellent job on it - only gained 4 seconds in 24 hours. I hope to use your services again (not too soon I hope) ”

Clive R

“ Just a quick note to say thank you very much for your super service to our watches. Thank you for replacing the strap pins in my daughter’s watch. When she lost one she took it to a jewellers and they said they did not have the correct ones but hoped the ones they put in would do. She will be thrilled when I return the watch to her tomorrow . I will recommend you to all my friends and hope they will use you if the need arises. ”

Andrew Knight

“ Many thanks for fitting the new glass to the Tudor. It looks really nice now and well worth the money to having back to almost new! ”

Paul Adkins

“ I received my watch back today. Just wanted to thank you for doing such a good job. Excellent service for a great price and a quick turnaround. It's a pleasure to come across a genuine, honest, craftsman such as yourself and can't recommend you highly enough. Many thanks, ”

Mark Callaghan

“ Many thanks. It’s really interesting for me to see these photos - much appreciated. I have recommended your company to some colleagues with Omegas, so hopefully, you will get some additional business in the future. ”

Iain Brown

“ You have an excellent service. Watch now received. Great to see it working so well again and restored! If, if on your travels you come across a sundial in better condition do let me know, as mine will need replacing at some point! Again, many thanks, ”


“ Just a quick note to say thank you for doing such a beautiful job with my husband's watch, and for turning it around so quickly. I will be recommending your service to our friends! ”

Caroline Bar

“ Watch arrived this morning – pleased to see it again, looking shiny and now reassuringly on my wrist feeling rather more secure! ”

Bruce Anderson

“ Firstly, we just wanted to send you our warmest thanks for repairing these watches. My husband collects watches and was really annoying that these had been butchered by a High Street Jeweller. They have arrived safely, so once again, your expertise has been greatly appreciated. ”

April Totterdell

“ I am delighted to say that my watch has arrived safely back, looking great. The service is extremely good value, and I appreciate the fact that you sent the worn gasket back and changed the glass. We will definitely use your service again. ”

Monica Stewart

“ Terry - many, many thanks for your very prompt and efficient service. You should have seen the smile that spread across my wife's face as she opened your parcel this morning - she didn't know I was having it done and for a moment thought she had a new watch! ”

Michael Gibson

“ Just to confirm that I received my watch yesterday and I am absolutely delighted with the service you have provided. My watch looks like new and is performing well. I did have some hesitation in sending it away to an unknown repairer but your website gave me confidence as did my brief telephone conversation, prior to sending the watch. I would like to thank you for the efficient and 100% professional service that you offer. I was also very impressed by the speediness of the service - my watch wasn't off my wrist for even a week! I'm so glad I found you on the internet and I will have no hesitation in recommending you to my friends. ”

Kate Atheadlands

“ Received yesterday in the post. You provide a really wonderful service and it is lovely to have my watch back looking as good as new, particularly considering the state it was sent to you. ”

Nicki Barker

“ I received the above Gnts Rolex watch today at noon. I am very pleased with the work that you have done on it and the mint condition in which it has been returned to me.I also like the old mainspring being enclosed and the concise report on the service to the watch together with the watch number and type.I can see that there has been conscientious work done on both the mechanical side and the refurbishment. ”

Kevin Campbell